TY - BOOK AU - Basu,Ron TI - Implementing six sigma and lean: a practical guide to tools and techniques SN - 9781856175203 : U1 - 658.4013 PY - 2008/// CY - Amsterdam PB - Butterworth-Heinemann KW - Six sigma (Quality control standard) KW - Total quality management KW - Total quality control N1 - Includes bibliographical references and index ER -