Quality management / 
Howard S. Gitlow...[et al.] 
 - 3rd ed. 
 - London :  McGraw Hill.,  2005 
 - (xviii) 797 p. :  ill. ;  24 cm.+  1 CD 
 - Index. .
<br/><br/>Part one : Foundations of quality management -- Part two : Tools and methods for analytic studies -- Part three : Administrative systems for quality management -- Part four : Current thinking about statistical 
<br/><br/><label>ISBN: </label>0071123385 :  710 baht 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control
<br/><br/><label>Dewey Class. No.: </label>658.562  / Q1 2005